MELETE GEGZIABHER

Current location: Roseville, MN 55113

Email:  Meletegg@yahoo.com

Cell: 651-324-0190

 

 

TECHNICAL SKILS:

Programming Language, Methodologies, Frameworks: 

Visual Basic .Net, VBA, ASP.Net, HTML, ASP, SQL, XML Applications: MS Office Suite (Word, Excel,

Access,PowerPoint, Outlook), Adobe Acrobat, Niku /Clarity, SharePoint, Test Director, Live Meeting, Lync, Jabber, WebEX.

 

Tools:

MS Project, Minitab, Rational Rose, Sterling Cool Suite, Visio, Snag it, OneNote, MS Outlook, Planview, STAMP, PMUWS, MS Project Server, SharePoint, and CTMS.

 

Operating Systems: 

Windows 9X /2000/XP, 2007, 2008, 2010, 2013, Mac OS

 

EDUCATION/CERTIFICATIONS:

Degree:

University of Minnesota, Curtis L. Carlson School of Management

Bachelor of Science in Business degree Minneapolis, MN December 2003 

Cumulative GPA: 3.3 Major GPA: 3.6 

Major: Management Information System (MIS)

 

Certifications:

•          University of Minnesota

•          CPM – Certified Project Manager – Project Management Certificate 

•          Minneapolis, MN. Dec. 17, 2008 

 

Leadership Training Certificate:

•          Wells Fargo Leadership Development Program

•          Graduated August 2005 from a comprehensive one year LDP- Leadership. Development Program.

 

PROFESSIONAL EXPERIENCE:

Medtronic Plc.      Mpls, MN.                                                                                               Jan. 2015 – Dec. 18, 2015.

Post Market - Clinical Research Services

 

Project Coordinator/Project Manager

•          Worked on a large System – OLX to Oracle Clinical (OC) Conversion project as a Project Coordinator/PM.

•          Worked with Business and IT managers/Work stream leads and team.

•          Meeting with various groups, gathering information, requirements, understanding the overall need for each group and building the work breakdown structure for the Project plan.

•          Built Project Plan from scratch using MS Project, identified Milestones, identified tasks, Linked dependencies etc.

•          Ensuring alignment between IT Project plan and business project plan

•          Tracking progress with tasks, following up with project team, work-stream leads and updating the project plan

•          Meeting with IT Project manager once per week and update and align project.

•          Managed timelines to ensure successful and timely delivery of tasks and project delivery

•          Motivating assigned resources and work-stream leads to deliver their assigned task completion with in the planned timeline while maintaining quality.

•          Prepared templates for status report and minutes, working on process set up and process improvement.

•          Prepared weekly status report in PowerPoint and present in the IT and Business leadership project meeting

•          Distributed summary of status to executive leaders on a weekly bases

•          Tracked documented and managed Risks, Issues, and Change.

•          Set up meetings including recurring meetings and facilitating meetings

•          Managed SharePoint documents and SharePoint structure of documents etc.

•          Managed user accounts of SharePoint

•          Met with the director and the IT PM on weekly bases to update and discuss Project, any Risks, Changes, and Issues etc.

•          Prepareed agenda for weekly team/task force meeting and facilitate meeting, write minutes/action items distribute to team.

•          Updated Clinical Research documentation (large CRF documents/Data Collection Detail Forms)

 

Wells Fargo IS-PMO Project Delivery Services Mpls, MN.  

                                                                                                                                                    Mar. 2013 –Dec 31st 2014.

Technical Project Coordinator/PM/Business System Consultant 3

•          Representing Wells Fargo IS-PMO Central Support Services Project Delivery Services group. Providing services that improve the quality and efficiency of project delivery and application management to the Stakeholders.

•          Supporting multiple PMs on multiple Technical office projects that provide Technology solutions. Working on Infrastructure as well as System development projects with single to multiple phases that work with multiple Line of Businesses. Low, Medium, and High risk projects.

•          Working on Projects such as: Risk management, Regulatory projects, Business improvement, Enhancement or development of systems, enhancement of reporting capabilities to help Senior Management and Board members understand and monitor and manage emerging risks, Enhancement of Electronic Messaging Archive projects,  Consolidation of users /moving users projects and etc.

•          Assisting the PMs with creation and managing the projects and utilizing the Systems of Record: Planview and

PMUWS.

•          Providing SharePoint administration and user account maintenance.

•          Providing guide on required as well as optional documents for each project stage: Initiation, Planning, Execution, Monitory and Control, Close. Documents such as: PDD, Risk Analysis, Enterprise Architecture Alignment Assessment, SOW, BRD, FSD, SAS, Requirement Traceability, Test Strategy, Implementation and Transition strategy, Test Plans, Test cases, Test scripts, Implementation Readiness, Project Review etc. uploading and sending the various documents for approvals as well as following up with status of approvals.

•          Providing support for logging and documenting and sending documents for approvals as well as following up with status of approvals of CRIs (Change, Risk, Issue) management in Planview and PMUWS.

•          Providing SharePoint administration, managing user accounts, uploading documents, enhancing the Document Libraries and List libraries, creating web pages and web parts and etc.

•          Supporting the PMs on projects such as: Enterprise Risk Aggregation project: Risk management project, to develop an aggregate risk report across exposure types and enhance reporting capability, automate the burden of aggregating risk exposures across the enterprise. Volcker Metrics System (VMS) Enterprise Trade Data Warehouse (ETDW): a project to develop an enterprise solution that will address the reporting and recordkeeping requirements. Electronic Messaging Archiving Platform project: a project ensuring that the Enterprise Compliance Archive System has most up-to-date capabilities, to facilitate compliance with SEC and FINRA regulations. Enhance monitoring capabilities to detect potential production failures and proactively prevent them. Wholesale Relocation to El Monte Operations Center (Project Risk rating: Corporate properties project of migrating Wholesale teams that are relocating to another building, providing the technical Infrastructure and etc. CPG Charlotte Uptown Restack Project: Consolidation effort, providing the technical Infrastructure to remodel existing administrative office space in order to consolidate staff. Provide growth space for multiple LOBs. Finance – Treasury Work Station Oracle/PeopleSoft Project (Project Risk rating: Medium Risk): a project to implement the TEAMS system replacement utilizing the Oracle PeopleSoft Enterprise Cash Management and Financial Gateway. To provide required regulatory reporting. Automate many treasury activities. Increase efficiency inside treasury and across treasury boundaries. UNIX BOKs Enterprise Servers Migration Project: Migrate all UNIX Servers to the BOKs environment in response to heightened Information Access and Management (IAM) measures (Infrastructure/Information security project). Assist with Data management and communication with the CIO reps, Application managers, Program manager, program PM, and assist the TOG IS PM in keeping track the to be migrated, migrated, Not migrating. Reconcile information and sync up information on list of servers, and update spreadsheet. Upload files into SharePoint as well as provide document management on the SharePoint. Assist with process improvement. Assist in creation of templates, tables and trends of progress of server migrations by doing data analysis, by using PivotTable, Charts, Trends, Vlookup. Assist in creation of status report. Assist with researching, gathering information on the Servers and update the list. Assist in the ensuring of migrating in timely manner. Train a new person.

 

Independent Contractor - Interpreter  July 2012 – March 2013

Minnesota. Interpreter for Tigrinya, and Amharic Languages. 

Assignment at various hospitals, Clinics, Social Service offices, Legal services and etc. 

•          Professional Interpreter for Medical, Social Services, and Legal Services.

•          On call Independent contractor - Various Interpreting assignments, drive to various assignment locations.

 

Wells Fargo Wholesale Global Technology Solutions Mpls, MN.  Sep 2011 – Jun 2012

Project Manager 2 

•          Represented Wells Fargo Wholesale Global Technology Solution Architecture team by functioning as a single point of contact for wholesale Global Technology Solution Architecture team. Gathered requirements, set up live meetings, facilitated Architecture Forum presentations.

•          Provided SharePoint site administration – managed groups and user accounts of the GTSA (Global Technology Solutions Architectures) group. Managed the SharePoint environment, uploaded documents, managed documents, provided guidance, and gave tour of the Share Point site to users.

•          Project Management - Helped with managing the Global Expansion Project (the project of Wells Fargo expanding services to about 20 countries) and the Architecture team: Gathered requirements, arranged, coordinated, prioritized scheduled and facilitated Live meetings (brain storming sessions), and walk-through of Software Architecture documents, Architecture diagrams, ensuring effective and efficient team meetings as well as cross team cooperation and communication for the various projects and subprojects. 

•          Motivating team and ensuring project tasks are completed, by the time frame, by gathered level of effort and status of each project from each Architect and submitted.

•          Helped in the fast paced hiring process flow effort to bring new candidates for the Global Technology Solutions (GTSA) group: Acted as a liaison between the various External preferred vendors and internal interviewers. Coordinated meetings with External vendors and internal interviewers. Followed through the process from start to finish. Resolved any issues that needed to be resolved, quickly and courteously, successfully helped the managing systems architect hire the necessary resources mostly Architects. Created excel spreadsheet and maintained status of hiring 

•          Helped in the on boarding of new hires/ resources: provided orientations/ tour of GTSA (Global Technology Solutions Architecture) group SharePoint, provided them with the necessary tools such as template for document, diagrams and guidance to accelerate their learning curve of the GTSA environment. 

•          Gathered requirements, created two major and large documents (about 158 pages each) Application repository for the GTSA (Global Technology Solution Architecture), which can be used as a reference guide by the Business team, the Technical team and the Quality Assurance team. One for domestic/ national and another for International. To create these documents: gathered or researched on various SharePoint sites, Documentum, etc. and entered description of each application, diagrams, links, documents, uploaded diagrams, documents, presentations on to SharePoint and provided the links, etc. 

•          Provided guidance to the Architects on best-practice (self-descriptiveness of the paper, standard version control methodology, diagram, proper labeling of dates and author names, and updates etc.) of writing as well as made adjustments on the SAD (Software Document Architecture) that each Architect on the team was writing on depending if needed. 

•          Communicated leveraging my strong ability to communicate effectively with the team to motivate team as well as follow standards. Wrote and provided how to documents such as check out and check in documents from SharePoint and etc.

•          Updated/maintained the CREST Project Assignment list- excel spreadsheet with status of projects.

•          Gathered weekly status report from the Global Technology Solutions Architecture group (gathered from each person in the team about 20 people), consolidated on to the master excel spreadsheet and submitted and uploaded on to the SharePoint site.

•          Weekly Status reports for the Executives: summarized status report for senior managers and sent to the relevant Line of Business senior management.

•          Submitted the identified weekly key accomplishment/milestones to executive mangers via entering/posting/publishing it on to the web portal for key accomplishment tracking portal.

 

Independent Contractor - Interpreter  Feb 2008 – Sep 2011

Minnesota. Interpreter for Tigrinya, and Amharic Languages. 

Assignment at various hospitals, Clinics, Social Service offices, Legal services and etc. 

•          Professional Interpreter for Medical, Social Services, and Legal Services.

•          On call Independent contractor - Various Interpreting assignments, drive to various assignment locations.

 

USPS (US Postal Services)  Aug 2007 – Nov 2007

IT Project Planner/Project controller/ - PMO

•          Developed project plan/WBS using MS Project for small and large IT projects. (100 tasks to 500+ tasks) 

•          Gathered estimated hours for each task (level of effort) and updated project plan accordingly

•          Coordinated projects throughout their entire life cycle

•          Performed gap analysis and recommended solutions

•          Consulted with business owners to identify and define business requirements.

•          Analyzed and helped identify system and business process enhancements to meet business objectives.

•          Contributed to setting up the PMO (Project Management Office) by participating in brainstorming sessions to discuss and provide ideas on best practice. Contributed to developing templates such as Business Need Statement, Detailed Business Requirement, Functional Specification, Technical Specification, Process Flow, etc. Coordinated and facilitated meetings. 

•          Gathered and updated the status of SCR SAP Projects. Interacted with the various team leads: Configuration team, QA/CAT team, Development team, BASIS team, XI/Interface team etc. to follow up with project life cycle and ensure the completion and transport of the work at each stage and update project plan accordingly.

 

Independent Contractor - Interpreter  May 2007 – Aug 2007

Minnesota. Interpreter for Tigrinya, and Amharic Languages. 

Assignment at various hospitals, Clinics, Social Service offices, Legal services and etc. 

•          Professional Interpreter for Medical, Social Services, and Legal Services.

•          On call Independent contractor - Various Interpreting assignments, drive to various assignment locations.

 

Target Corporation (Target Technology Services)  Apr 2006 – Apr 2007

Business Analyst /Consultant/PM 

•          Represented TTS (Target Technology Service) by functioning as a single point of contact for Target business clients especially the Target Services India (TSI) business services transition team. 

•          Coordinated client requirements, authored various project related documents. 

•          Identified project stakeholders and managed TTS communication and client relationships. Interacted with the TSI transition team and business clients to gather requirements and identify applications that support services to be performed offshore. Translated business requirements into technical requirements used to enable application to support offshore processes. Identified application owners.

•          Worked with TSI transition, client, Global Engineering (GE) team, Citrix team, Network engineering team to start up new business services offshore (India) as well as to resolve application related problems. Performed these activities following the TTS and SEI standards working with minimal direction. Researched and worked with Target lawyers and client lawyers to make sure SOX and other regulatory implications are addressed and complied properly. 

•          Consulted with business owners to identify and define business requirements.

•          Gathered and documented requirements.

•          Analyzed and helped identify business process enhancements to meet business objectives.

•          Coordinated and managed test scripts and testing of applications.

•          Drove project effort and facilitated project related meetings. Tracked time and fulfilled required status reporting requirements. Created, stored and updated project documents on SharePoint.

•          Mentored new Project managers and new BAs and new managers. I became the go-to person.

•          Managed client expectations and ensured that client needs were being met throughout the project lifecycle.

•          Created a process flow, a form on SharePoint for submitting and tracking issues with Applications that are transitioned to India. Coordinated ideas and worked with a contact in India to create the process flow. 

•          Resolved application performance issues for the team in India at TSI (Target Service India) by partnering with Global Engineering, Citrix, and Network Engineering team. Arranged and facilitated testing needs.

•          Maintained issues and progress status report for the senior managers and executive summary report for executive leaders.

 

Wells Fargo Wholesale Institutional Trust Services. Minneapolis, MN  Jun 2004 – Apr 2006

Project Manager 

•          Graduated from The Wells Fargo Leadership Development Program. Enhanced my knowledge on Project Management and Leadership. Provided support and recommendation to the Leadership Program, to the Trust and Custody department and diversity council. Did Analysis of the department how to get more efficient and effective and prepared and gave Power Point Presentation to EVPs at the Head Quarter. Prepared and Presented 6 Diversity Power Point presentations to 40 to 60 management members from various departments. Mentored 3 summer Analysts. Consulted with business owners to identify and define business requirements.

•          Gathered and documented requirements.

•          Provided support at the national, regional, and state level to SalesLogix system users, via e-mail or phone, solving problems/issues. Worked in the SalesLogix – Citrix conversion: participated in writing test scripts, load testing, analyzed the system, identified issues and recommend possible solution and enhancements. Worked in a project of customization of a CRM - SalesLogix to migrate a department. Developed project plan, communicated with internal clients to define their business need, gathered the necessary information for the project, communicate with external vendor, gave project status and progress updates to the team. 

•          Worked on a major business wide project: Business Acceptance Process & Alignment with standards and policies, regulatory requirements such as SOX. Developed part of a project plan/WBS developed detailed Information Technology workflow using Visio, 

•          Developed and documented system requirements using Use Cases.

•          Developed Guide with the procedures of the Business Acceptance Process. Prepared agendas, facilitated meetings, wrote minutes and distributed to group. Created a project plan for Business Acceptance Process and Policy alignment. 

•          Participated and assisted in various projects: Development of the field guides for Strategic Relationship. · Management, Transition a Financial institution business acquire by Wells Fargo into Wells Fargo.

 

General Motors Acceptance Corporation. Bloomington, MN  Mar 2004 – May 2004

Business Systems Analyst-Technical Writer 

•          Prepared documentation pertaining to information security programming, systems operation, user documentation, and disaster recovery and business continuity. Evaluated information systems and operating procedures in accordance with established corporate standards for efficiency, accuracy and security.

•          Gathered and documented requirements.

•          Documented system processes and their correlation to overall business strategy. 

•          Defined procedural guidelines to support IT framework. Translated business specifications into user documentation. 

•          Wrote detailed description of procedures and controls using the COBIT framework necessary to satisfy overall IT business direction that is aligned with regulations such as Sox and privacy Act requirements.

 

St. Jude Medical Inc. St. Paul, Minnesota Jun 2003 – Aug 2003

IT Intern

•          Assisted in the day-to-day Global Enterprise IT infrastructure activities: desktops, servers, security, networking, and operations management. Updated NT and UNIX Administration Guides. 

•          Assisted the Active Directory Global Project Manager, maintaining and updating documentations. Created a User Guide for IT Help Desk.